Privacy Policy
At Punotebook, we handle your information with the same precision and care we apply to every product we manufacture. This policy outlines how we collect, use, and protect your data.
Last updated: June 2025
Data We Collect
When you interact with Punotebook through our website inquiry forms, quote request forms, or direct email communications, we may collect the following information:
- Contact Information: Your name, business email address, phone number, and company name as entered in our inquiry or quote request forms.
- Order & Project Details: Product specifications, quantities, customization requirements, and any project briefs you voluntarily submit.
- Shipping Address: Delivery address provided for order logistics and sample kit shipments.
- Communication Records: Emails, chat messages, and notes from sales consultations, retained solely for continuity and order accuracy.
We only collect information that you actively provide. We do not use tracking cookies, analytics tools, or automated data profiling on our website.
How We Use Your Data
Your information is used exclusively to facilitate and follow up on your business inquiries. We do not engage in marketing automation, retargeting, or data monetization.
Quote Preparation
Generating accurate pricing and production timelines based on your submitted requirements.
Order Follow-Up
Maintaining clear communication throughout sampling, production, and delivery stages.
Quality Assurance
Referencing your approved specifications to ensure every item matches your confirmed samples.
Logistics Coordination
Passing shipping details to trusted logistics partners solely for the purpose of fulfilling your delivery.
We will never use your data for marketing campaigns, cold outreach to unrelated businesses, or any purpose beyond the direct scope of your inquiry or order.
Our Confidentiality Commitment
We take the protection of your business information seriously. Your brand assets, design files, product ideas, and personal details are treated as strictly confidential.
No Third-Party Data Selling
We will never sell, rent, or trade your personal or business information to any third party for any commercial purpose.
Internal Access Only
Only the sales, design, and logistics team members directly handling your project will have access to your data -- on a strict need-to-know basis.
Secure Data Storage
All client records, design files, and communications are stored securely with access controls in place to prevent unauthorized use or exposure.
Retention & Disposal
Data is retained only for as long as necessary to fulfill your order or maintain an ongoing business relationship. Once no longer needed, records are securely deleted upon your request.
Limited Exception: Shipping address and recipient name may be shared with our contracted logistics partners (e.g., DHL, FedEx, freight forwarders) solely for the purpose of fulfilling your delivery. These partners are contractually bound to handle your data with equivalent confidentiality standards.
Your Data Rights
You are in control of your data. At any time, you may exercise any of the following rights by contacting us directly at the address below.
Right to Access
Request a copy of the personal data we hold about you and your business at any time.
Right to Correction
If any information we hold is inaccurate or outdated, request that we update or correct it promptly.
Right to Deletion
Request that we permanently delete your personal data from our records, subject to any legal or contractual obligations.
Right to Withdraw Consent
Withdraw your consent for us to hold or process your data at any time, with no impact on any completed transactions.
We Respond Within 5 Business Days
All data rights requests are handled promptly and confirmed in writing. No request will be ignored.
Questions About Your Privacy?
Our team is committed to transparency. If you have any questions about how we handle your data, or wish to exercise your rights, please reach out directly.